How it works

One question, at a counter they were already standing at.

The hardest part of verified communication is not the message. It is proving that the person agreed to receive it, in a way that stands up later. We solve that at the moment the person is already in front of you.

Part 2 — the solution

Two minutes, end to end.

The sequence

“Read. Reply. Carry on.”

  • An ordinary text arrives and cannot be checked.
  • The same institution’s message appears in ADORASEC, marked verified sender.
  • One tap confirms receipt. The institution sees it, per person, with a reference.

The mechanism

Four things happen, in this order.

1

Counter activation

A member of staff and the resident confirm identity together, in person, at a counter the resident came to anyway. The resident taps once; a receipt lands on their phone. This is the consent event, and it is recorded as one — with a time, a place and two parties.

2

A separate, named channel

The institution appears in a short list the resident built themselves. Nothing else can write into that list. There is no inbox to impersonate because there is no open inbox.

3

A structured answer, not free text

Messages carry defined options. The reply is a coded answer, not a paragraph someone has to interpret — which is why the outcome can be counted the moment it arrives.

4

A two-sided record

Sent, read, answered, not answered — per person, with a reference the institution can look up and export. No reply is data too: the rest become one list to work through.

Why the counter matters

Electronic service is already lawful. Proving the condition is the hard part.

English law already permits a great deal of formal communication to be served electronically. What it requires first is evidence that the recipient agreed — a prior written indication, an agreed address and format, a recorded election.

That evidence is what almost nobody holds. Institutions default to paper not because the law demands it, but because paper is the only route they can later prove they took.

Counter activation is that proof, captured at the only moment it is cheap to capture.

Where it already applies

Civil Procedure Rules 6.3(1)(d) and Practice Direction 6A 4.1–4.3 · Tribunal and council tax service regulations · Consumer Credit Act 1974 s.176A (agreed address and format) · Companies Act 2006 Schedule 5 · ICOBS 6.5 durable medium.

The blocker across all of them is the same: not the law, but proof of the condition precedent.

What we do not do

We are not a filter.

ADORASEC does not scan messages, score them for risk, or decide what is a scam. It does not sit between you and your SMS inbox, and it does not read anything.

It does one thing: it makes the genuine sender provable, so that the unprovable one has nowhere to stand. Detection is being handled elsewhere, by operators, from July 2027. Proof is not.